Terms of service
Last updated: 22 January 2025
SavvyNest & Co (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) 4 of 2013 and applicable e-commerce regulations in South Africa.
By using our website, you agree to the collection and use of your information as outlined in this Privacy Policy.
1. Information We Collect
We may collect the following personal information:
- Name and surname
- Email address and phone number
- Shipping and billing address
- Payment details (processed securely via PayFast, Shopify Payments, or other trusted providers)
- Information about your orders, preferences, and interactions with our website
2. How We Use Your Information
Your personal information is used to:
- Process and fulfill orders
- Communicate order updates and shipping information
- Improve our products, website, and customer experience
- Send marketing communications if you opt-in (you can unsubscribe at any time)
- Comply with legal obligations under South African law
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your data with:
- Payment providers (PayFast, Shopify Payments) to process transactions
- Shipping companies to deliver your orders
- Our service providers, but only as needed to provide our services
4. Data Protection
- Your personal information is stored securely on Shopify’s servers and protected by industry-standard measures
- Only authorized staff have access to your information for legitimate business purposes
- We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy
5. Your Rights
You have the right to:
- Access, correct, or request deletion of your personal information
- Withdraw consent for marketing communications at any time
- Contact us for any privacy concerns
To exercise your rights, email us at: info@savvynest.co.za
6. Cookies & Tracking
Our website may use cookies to enhance your browsing experience, including:
- Remembering your shopping cart
- Understanding website traffic and user behaviour
- Delivering personalized content and offers
You can disable cookies in your browser settings, but this may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have questions or concerns about this policy, please contact us at:
Email: info@savvynest.co.za